Difference between revisions of "Frequently Asked Questions"

From New Adelphi
Jump to navigation Jump to search
Line 6: Line 6:
 
Some studio facilities can also be booked through the system; currently the [[Photographic Studios]] and [[Recording Studios]].
 
Some studio facilities can also be booked through the system; currently the [[Photographic Studios]] and [[Recording Studios]].
  
===''"How do I book equipment?"''===
+
===''"How do I make a booking?"''===
* We use an [https://bookings.newadelphi.uk online booking system]. All equipment bookings should normally be arranged through this website; it allows you to check availability and reserve items in advance. It will also keep you up-to-date through email, so you'll know what you've booked, when you should be collecting it and when to bring it back.
+
* We use an [https://bookings.newadelphi.uk online booking system]. All equipment bookings should normally be arranged through this website; it allows you to check availability and reserve items in advance. It will also keep you up to date through email, so you'll know what you've booked, when you should be collecting it and when to bring it back.
  
 
===''"How do I get access to the booking system?"''===
 
===''"How do I get access to the booking system?"''===
 
* Visit the [https://bookings.newadelphi.uk New Adelphi Booking System] website and you will see a 'Register' link in the top-right corner. You will need your University email address (either ''@salford.ac.uk'' or ''@edu.salford.ac.uk'') to be able to sign up for an account.
 
* Visit the [https://bookings.newadelphi.uk New Adelphi Booking System] website and you will see a 'Register' link in the top-right corner. You will need your University email address (either ''@salford.ac.uk'' or ''@edu.salford.ac.uk'') to be able to sign up for an account.
  
What can I borrow?
+
===''"I've signed up to the booking system, but there's nothing that I can book!"''===
 +
* You're probably seeing a message which asks you to contact the technical staff for your subject area.
 +
 
 +
===''"What can I borrow?"''===
  
 
We have an extensive selection of still and motion cameras in the Specialist Equipment catalogue, alongside lots of portable audio recorders, display equipment for events. On the whole, of you can see it, you can book it! If you are a student on a Recording course, you’ll be able to book your studio time and view the recording equipment catalogue. We want to bring advanced booking WORDS MORE WORDS TO GO HERE
 
We have an extensive selection of still and motion cameras in the Specialist Equipment catalogue, alongside lots of portable audio recorders, display equipment for events. On the whole, of you can see it, you can book it! If you are a student on a Recording course, you’ll be able to book your studio time and view the recording equipment catalogue. We want to bring advanced booking WORDS MORE WORDS TO GO HERE

Revision as of 13:09, 24 August 2017

This page aims to cover some of the most common questions people have regarding services at New Adelphi.

Bookings

There are a number of Stores in New Adelphi which provide equipment to staff and students in the School of Arts & Media. They use the New Adelphi Booking System to manage reservations, collections and returns.

Some studio facilities can also be booked through the system; currently the Photographic Studios and Recording Studios.

"How do I make a booking?"

  • We use an online booking system. All equipment bookings should normally be arranged through this website; it allows you to check availability and reserve items in advance. It will also keep you up to date through email, so you'll know what you've booked, when you should be collecting it and when to bring it back.

"How do I get access to the booking system?"

  • Visit the New Adelphi Booking System website and you will see a 'Register' link in the top-right corner. You will need your University email address (either @salford.ac.uk or @edu.salford.ac.uk) to be able to sign up for an account.

"I've signed up to the booking system, but there's nothing that I can book!"

  • You're probably seeing a message which asks you to contact the technical staff for your subject area.

"What can I borrow?"

We have an extensive selection of still and motion cameras in the Specialist Equipment catalogue, alongside lots of portable audio recorders, display equipment for events. On the whole, of you can see it, you can book it! If you are a student on a Recording course, you’ll be able to book your studio time and view the recording equipment catalogue. We want to bring advanced booking WORDS MORE WORDS TO GO HERE

How long can I borrow equipment?

The Stan

Can I renew a booking if I need the equipment for longer?

Can I bring equipment back early?

Why are there fines for late returns?

My account doesn’t show me anything!

I can’t find the kit I need to book!

Which batteries do I need?