Difference between revisions of "Frequently Asked Questions"
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==Bookings== | ==Bookings== | ||
| − | There are a number of Stores in New Adelphi which provide equipment to staff | + | There are a number of Stores in New Adelphi which provide equipment to students and staff in the School of Arts & Media. They use the [https://bookings.newadelphi.uk New Adelphi Booking System] to manage reservations, collections and returns. |
Some studio facilities can also be booked through the system; currently the [[Photography Studios]] and [[Recording Studios]]. | Some studio facilities can also be booked through the system; currently the [[Photography Studios]] and [[Recording Studios]]. | ||
===''"How do I make a booking?"''=== | ===''"How do I make a booking?"''=== | ||
| − | * We use an [https://bookings.newadelphi.uk online booking system]. All equipment bookings should normally be arranged through this website; it allows you to check availability and reserve items in advance. It will also keep you up to date through email, so you'll know what you've booked, when you should be collecting it and when to bring it back. | + | * We use an [https://bookings.newadelphi.uk online booking system] to allow students and staff to see what is available and make reservations without having to visit the building. You are still very welcome to make bookings in person and collect equipment without making a reservation, but booking in advance will ensure you get the items you need without queuing just to reserve kit. |
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| + | ===''"Do I have to use the online booking system?"''=== | ||
| + | * Yes. The vast majority of equipment and studio reservations are organised through the booking system, so you will need an account and to accept the booking service terms and conditions before being allowed to make use of those resources, in a similar way that you must accept the terms and conditions of other University services. | ||
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| + | All equipment bookings should normally be arranged through this website; it allows you to check availability and reserve items in advance. It will also keep you up to date through email, so you'll know what you've booked, when you should be collecting it and when to bring it back. | ||
===''"How do I get access to the booking system?"''=== | ===''"How do I get access to the booking system?"''=== | ||
Revision as of 12:24, 24 August 2017
This page aims to cover some of the most common questions people have regarding services at New Adelphi.
Contents
Bookings
There are a number of Stores in New Adelphi which provide equipment to students and staff in the School of Arts & Media. They use the New Adelphi Booking System to manage reservations, collections and returns.
Some studio facilities can also be booked through the system; currently the Photography Studios and Recording Studios.
"How do I make a booking?"
- We use an online booking system to allow students and staff to see what is available and make reservations without having to visit the building. You are still very welcome to make bookings in person and collect equipment without making a reservation, but booking in advance will ensure you get the items you need without queuing just to reserve kit.
"Do I have to use the online booking system?"
- Yes. The vast majority of equipment and studio reservations are organised through the booking system, so you will need an account and to accept the booking service terms and conditions before being allowed to make use of those resources, in a similar way that you must accept the terms and conditions of other University services.
All equipment bookings should normally be arranged through this website; it allows you to check availability and reserve items in advance. It will also keep you up to date through email, so you'll know what you've booked, when you should be collecting it and when to bring it back.
"How do I get access to the booking system?"
- Visit the New Adelphi Booking System website and you will see a 'Register' link in the top-right corner. You will need your University email address (either @salford.ac.uk or @edu.salford.ac.uk) to be able to sign up for an account.
"I've signed up to the booking system, but there's nothing that I can book!"
- You're probably seeing a message which asks you to contact the technical staff for your subject area.
"What can I borrow?"
We have an extensive selection of still and motion cameras in the Specialist Equipment catalogue, alongside lots of portable audio recorders, display equipment for events. On the whole, of you can see it, you can book it! If you are a student on a Recording course, you’ll be able to book your studio time and view the recording equipment catalogue. We want to bring advanced booking WORDS MORE WORDS TO GO HERE
How long can I borrow equipment?
The Stan
Can I renew a booking if I need the equipment for longer?
Can I bring equipment back early?
Why are there fines for late returns?
My account doesn’t show me anything!
I can’t find the kit I need to book!
Which batteries do I need?
